We use brown paper tape and eco-shipping labels. Orders are packed using a protective cardboard mailer, or re-used cardboard boxes. Where extra padding is needed, we use compostable honeycomb wrap, re-used bubble wrap, recycled brown paper, or re-used clean paper. Please note, postage is currently slower than usual, due to COVID19. The delivery time will vary depending on your location. Please check your Australia Post Network for actual delivery times and allow extra time for delivery at busy times, like Christmas. If you require a parcel urgently, please let us know and we will endeavour to send it out within 24 hours. Express post parcels will generally be received between 1-2 days after shipping. Orders to New Zealand will take 6+ business days after shipping. Your order will be shipped within 3 business days, unless we are exceptionally busy. All parcels are sent via Australia Post and if you're outside Tasmania will usually take between 5-6 days after shipping, to reach you. Please contact us if you require this service. Insurance is available on all parcels over $100, for an additional fee.

Tracking is included on all items posted. We will contact you if an additional shipping payment is required for your order. Postage options will be offered to you at checkout. We'll contact you to confirm delivery costs and any additional payment required. Large/heavy parcels may incur an additional shipping fee.

Local Pick-upis FREE and contactless, from our store during opening hours. Standard shipping is FREE for all orders within Australia over $150. Express shipping to mainland Australia is $18. Standard postage to mainland Australia is $12. Standard postage within lutruwita/Tasmania is $8 - Express postage within lutruwita/Tasmania is $14. What does shipping cost? We have a range of options for shipping and delivery:

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